Privacy Policy

Last Updated: 08082024

1. Introduction Welcome to Quandary Coaching. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Information We CollectQuandary Coaching Ltd may collect the following information:

• Personal Identification Information: Such as your name, email address, phone number, and other contact details.
• Session Data: Notes, feedback, and goals from coaching sessions.
• Website Usage Data: Information on how you use our website, including IP address, browser type, and pages visited.

3. How We Use Your InformationThe information we collect is used to:

• Provide and manage our coaching services.
• Communicate with you about sessions, updates, and relevant services.
• Improve our website and coaching offerings.
• Comply with legal obligations.

4. Legal Basis for ProcessingQuandary Coaching Ltd processes your data based on the following grounds:

• Consent: When you provide consent for specific uses.
• Contract: When processing is necessary to perform our contract with you.
• Legal Obligation: When processing is required by law.

5. Data Sharing We do not share your personal data with third parties unless required by law or necessary to provide our services. 

6. Data Security Quandary Coaching takes data security seriously and has implemented appropriate measures to protect your information from unauthorised access, alteration, or disclosure.

7. Your Rights You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate data.
• Erasure: Request deletion of your data, subject to certain conditions.
• Restriction: Request restriction of processing under certain circumstances.
• Objection: Object to the processing of your data where we rely on legitimate interests.
• Data Portability: Request transfer of your data to another service provider.

8. Retention of Data Quandary Coaching retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. CookiesOur website uses cookies to enhance user experience. You can set your browser to refuse cookies, but please note that some features of the site may not function properly.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Email: [Your Email Address]
• Address: [Your Physical Address]

By using our services, you agree to the terms outlined in this Privacy Policy.